At Teskíne, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website or purchase our products. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information:

When you make a purchase or create an account on our website, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details. We only collect information that is necessary for the fulfillment of your order and providing customer support.

 

1.2 Non-Personal Information:

We may collect non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us improve our website and enhance your browsing experience.

2. Use of Information

2.1 Order Processing:

We use your personal information to process and fulfill your orders, including shipping, delivery, and customer support. We may also use your information to communicate with you about your order status, provide updates, and respond to your inquiries.

2.2 Marketing and Communication:

With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt-out of receiving marketing communications at any time by following the instructions provided in the email or contacting us directly.

2.3 Legal Obligations:

We may use and disclose your personal information as required by law, regulation, legal process, or governmental request. We may also use and disclose your information to protect our rights, privacy, safety, or property, as well as the rights, safety, or property of our users, employees, or the public.

3. Sharing of Information

3.1 Third-Party Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you, such as shipping companies, payment processors, and IT service providers. These third parties are obligated to protect your information and use it solely for the purposes of providing the requested services.

3.2 Business Transfers:

In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to a third party as part of the business transfer. We will notify you via email and/or prominent notice on our website of any such change in ownership or control of your personal information.

3.3 Consent:

We will not share your personal information with any other third parties unless we have obtained your consent or are required by law to do so.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. We utilize industry-standard security measures, including encryption, firewalls, and secure socket layer technology (SSL), to safeguard your information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Update:

You have the right to access, update, and correct the personal information we hold about you. You can review and modify your account information by logging into your account on our website. For any assistance or requests regarding your personal information, please contact us using the information provided below.

5.2 Opt-out:

If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions in the email or contacting us directly. Please note that even if you opt-out of marketing emails, we may still send you transactional or administrative messages related to your orders.

6. Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from anyone under the age of 16. If we become aware that we have collected personal information from a child under the age of 16 without parental consent, we will take steps to delete that information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed of how we collect, use, and protect your personal information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us and send us a message.

We will make every effort to address your inquiries and resolve any issues in a timely manner.

Last Updated: 27/05/2023